Terms of service
These Terms of Service govern your use of superboxselect.com and any purchases made through SuperBox Select.
This website is operated by Shenzhen Guanshan Chengze E-Commerce Co., Ltd. By accessing our website or placing an order, you agree to these Terms of Service.
1. Online Store Terms
You may use our website and products only for lawful purposes and in accordance with applicable laws and regulations.
You may not use our website or products for fraudulent, illegal, abusive, or unauthorized activities.
2. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability are accurate.
Product appearance, packaging, accessories, or specifications may occasionally vary due to manufacturer updates.
We reserve the right to correct errors or update product information when necessary.
3. Orders
All orders are subject to availability and acceptance.
We reserve the right to refuse or cancel an order where reasonably necessary, including cases involving:
- Suspected fraud
- Payment authorization problems
- Incorrect pricing
- Product availability issues
- Incorrect customer or shipping information
If an order is cancelled after payment has been collected, an applicable refund will be issued to the original payment method.
4. Pricing and Payment
Prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.
Payment must be successfully completed before an order can be processed.
Available payment methods will be displayed during checkout.
5. Shipping and Delivery
Orders for U.S. customers are fulfilled through our logistics facility in Rialto, California, United States.
Orders are generally processed within 1–2 business days, with standard delivery typically taking approximately 3–5 business days after shipment.
Delivery times are estimates and may be affected by shipping carriers, weather, holidays, or other circumstances outside our control.
Please review our Shipping Policy for additional information.
6. Returns and Refunds
Eligible products may be returned within 30 days of delivery, subject to the conditions stated in our Refund & Return Policy.
Approved refunds will be issued to the original payment method.
Please review our Refund & Return Policy before submitting a return request.
7. Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Orders that have already been shipped may no longer be cancelled and may need to be returned after delivery.
8. Legal Use of Products
Products sold by SuperBox Select are provided as hardware devices intended for lawful personal use.
Customers are responsible for how they configure, install, access, or use any third-party applications, software, services, subscriptions, or content on their devices.
SuperBox Select does not authorize, encourage, promote, or support the unauthorized access, streaming, downloading, copying, reproduction, or distribution of copyrighted or otherwise protected content.
Customers are responsible for ensuring that any third-party applications, services, software, subscriptions, or media used with the purchased device comply with applicable laws, licensing agreements, terms of service, and intellectual property rights.
SuperBox Select does not control third-party applications or content and is not responsible for any unlawful, unauthorized, or infringing activity resulting from the installation or use of third-party software, services, or content by the customer.
9. Third-Party Applications and Services
The availability, functionality, pricing, content, or terms of third-party applications and services may change independently of SuperBox Select.
We do not guarantee the continued availability or operation of any third-party application, service, platform, subscription, or content provider.
Any relationship between a customer and a third-party service provider is subject to that provider’s own terms, policies, licensing requirements, and applicable laws.
10. Intellectual Property
Website content created by SuperBox Select, including original text, graphics, layout, and other materials, may not be copied, reproduced, or commercially used without permission.
Product names, trademarks, logos, applications, services, and other brand identifiers belonging to third parties remain the property of their respective owners.
Use of third-party trademarks or product names on this website is for identification and product description purposes and does not imply ownership of those trademarks.
11. Prohibited Uses
You may not use our website or products:
- For unlawful activities
- To violate copyright or other intellectual property rights
- To access or distribute content without proper authorization
- To submit false or misleading information
- To interfere with website security
- To distribute malicious software
- To attempt unauthorized access to systems or services
12. Limitation of Liability
To the extent permitted by applicable law, SuperBox Select and its operator will not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or independent third-party services.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.
14. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our business, products, policies, or applicable legal requirements.
The latest version will be published on this page.
15. Contact Us
If you have questions about these Terms of Service, please contact us:
SuperBox Select
Company: Shenzhen Guanshan Chengze E-Commerce Co., Ltd.
Email: support@superboxselect.com
Phone: +86 152 2015 7584
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)