Shipping policy

Thank you for shopping with SuperBox Select. We are committed to providing reliable and timely delivery for customers in the United States.

Order Processing

Orders are typically processed within 1–2 business days after payment is successfully completed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Location

Orders for U.S. customers are fulfilled through our logistics facility in Rialto, California, United States.

Shipping Cost

We offer free standard shipping on eligible orders within the United States.

Estimated Delivery Time

Standard delivery typically takes approximately 3–5 business days after the order has been processed and shipped.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow up to 24–48 hours for tracking information to become active after shipment.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, please contact us as soon as possible at:

support@superboxselect.com

We cannot guarantee that an address can be changed after an order has already been shipped.

Lost or Delayed Packages

If your tracking information has not been updated for an extended period or your package appears to be lost, please contact our customer support team.

We will work with the shipping carrier to investigate the issue.

Customer Support

Email: support@superboxselect.com
Phone: +86 152 2015 7584
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)